Shift: Monday-Friday 8:00am - 5:00pm, 1 Saturday a month from 8:00am-12:00pm
Place/receive 200-250 collections calls per day (outbound dialer for p art of the day, and taking inbound calls the other part)
Polite - not aggressive - collections
Calling individuals with delinquent accounts for govt. entities. Mainly calling about overdue parking tickets, traffic violations, etc.
Discuss payment arrangements with each individual
Process payments on accounts
Expect high levels of maturity, professionalism and good judgment.
High School Diploma or Equivalent
Must complete a drug screen, and get a copy of their High School diploma, or proof of post-secondary education.
Must be able to utilize a keyboard as well as hand write